Frequently Asked Questions
Our Frequently Asked Questions page provides the answers to the most common questions asked by our customers.
Feel free to contact us if your question is left unanswered or need additional information.
You get customer points each time you purchase our service while being logged into your account.
For each dollar you spent you earn one customer point which can be redeemed for great discounts on the checkout page.
Accumulated points will expire after one year due to the GDPR regulation, so make sure you redeem your points before they expire.
You can change your password if you are unable to log into your account by going to the Lost your password page.
If you have access to your account, you can change your password at the My Account page.
We always send an order confirmation to the email address you provide us with on the checkout page.
Make sure to check your spam folder if you haven’t received an email from us.
Please make sure to add us as one of your contacts to ensure you receive updates about your order.
There are no risks involved when using our services to increase the popularity of your music and profile on SoundCloud.
You can submit as much SoundCloud tracks as you like on the checkout page.
We will ensure that your order will be distributed evenly throughout all the SoundCloud tracks you submit.
However, you can use the order notes field also located on the checkout page when you have a specific distribution request.
We accept PayPal, Visa, Mastercard, American Express, and Discover Card payments.
You can try out our service by getting 250 free SoundCloud plays without having to make any commitment.
You can submit and upload your self-made comments on all product pages.
The following file types are accepted: txt, pdf, doc, pages, docx, odt, xlsx, xls, xlsb, and xlsm